FAQs
What is your return policy?
We're sorry your purchase didn't work out. Don't worry! We offer FREE RETURNS! You have fourteen (14) days from when your order was delivered to return for store credit to find something that better suits you.
Please carefully read the below on eligible returns.
Items must not be worn or show any signs of wear.
All original tags must be attached to the items.
The original receipt must be included in the return.
All original packing must be included in the return.
All markdowns and sale items are final sale and not eligible to return.
Damaged items or items in poor condition are not eligible to return.
Returns attempted after fourteen (14) days will not be accepted.
If any items returned do not meet the above terms, you will be contacted and your items will be returned to you.
At this time we do not offer exchanges. We ask you to please place a new order with the store credit received. Thank you for understanding!
Please email info@lavenueboutique.com before shipping your return item(s). We will refuse any packages sent without prior contact. Once the item(s) is/are received, your store credit will be processed within 2-3 businesses days and sent via email.
If you have any questions regarding our return policy, please email us at info@lavenueboutique.com.
What is your shipping policy?
Domestic Shipping:
All orders placed will be processed and shipped via USPS priority mail by the following business day. If you place an order on a holiday or over the weekend, your order will be processed and shipped the following business day. You will receive an email confirmation with tracking details once your order has been processed and shipped.
International Shipping:
Good News! We ship to Canada and Mexico. Your shipment will follow the same protocols as all domestic shipments.
Will you be restocking this item?
We try our hardest to restock popular items in time, however due to supply we are not always able to do so. Contact info@lavenueboutique.com and we’ll double check to see if the item is available for you. If not, we will note to notify you if we are able to restock the item.
Can I cancel my order?
If you have already received a shipping notification, you may not cancel your order. You can return your order by following our return policy here
Which items are final sale?
All sale items are final sale, meaning they cannot be returned.
Who makes the clothing?
We work with designers all throughout Europe and the U.S to bring you feminine, classic, and elevated European inspired pieces at an approachable price point.